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Comments (468)

  • BloondAndDoom
    I feel like we lost humanity somewhere in modern world. I grew up in 3rd world country and if this were to happen, train would literally stop somewhere, anywhere. (With the assumption it’s safe from crewing into another train).But the idea that you go 55 minutes just because of policy; and skip 15 stations is crazy to me. Again with the assumptions that it can safely stop somewhere for 5m and I’m pretty sure the answer is yes.I have fond memories of train stopping close to my house for various random reasons and I’d just get out so I don’t have to walk back from the station. The modern world where everything is “safety issue” and “someone else’s problem” is where we lost our ways, and it’s never coming back.
  • indiantinker
    DB is weird. They seem to make their own rules and then run the game and “dont tell the rules to anyone”. I was on my way to catch a flight from Munich to my home (Madrid). I didn’t knew that apparently at one point the train splits into two parts and the front part goes to the airport and the other part just goes to the nearby cattle farms and comes back in 3 hours.Google Maps - No idea Citymapper - what? English announcement - nien.Thanks to an old lady, who told me that i needed to switch coaches to go the airport. Madre mia!!
  • niemandhier
    It’s a system run at the absolute border of what is possible and that was designed with the “just enough” philosophy in mind.You cannot add a stop if the rails are single track and the next train is just behind you.If you do said train will be delayed, will not be able to switch tracks at its final destination ( since it has a hard slot for that) and errors cascade.It’s the best possible train system, given how little was invested …
  • mystifyingpoi
    The term "kidnapped" is kinda over the top, but I can understand the author. I've travelled with Polish trains a lot when studying, and there were a few situations like this. Especially frustrating, if the train stops because of "some issue" while you can literally see the platform 200m away. No, you can't get out and walk the track (which will be guaranteed to be empty, because well, the train is broken) and take a bus or something, no, you have to sit there for ~2h until a replacement engine gets there.
  • amtamt
    Way back in 90's, when I arrived on an Indian Railway station about 10 minutes before the train's scheduled time, I was pleasantly surprised to find the train at the platform.Only when I checked the passenger reservation list, I found this was train from yesterday, late by 23:50 hours.(for the curious... No, I could not get my reserved birth and had to travel on unreserved ticket, but at least I reached destination on my planned time.)
  • Svip
    > The train starts moving. The driver announces there are “issues around Bonn.” He does not specify what kind. No one asks. We have learned not to ask.This is one of those issues I keep mulling about; it seems train operators (and airliners for that matter) tend to avoid being technically specific about operation problems, and just say "problems" and - if they are kind - where the problem is. And I cannot decide whether this is the wrong or right approach: how much information is too much? The argument is that travellers don't care why the train cannot move or why it is delayed, they just want to know when the next train is.The problem - however - is that train operators come off looking like idiots, when they really aren't. As an example, the S-trains around Copenhagen have recently switched to a CBTC signal system, which has increased punctuality to 97% (below 3 minutes, cancelled trains counted). At cold temperatures, railway points (or switches, if you will) might become inoperable, as their mechanism freeze (of course, there are systems to prevent this, but can occur anyway). This happened this November on the S-train lines, but the announcement was "signal failure"; which meant the train operator (DSB) (and the railway owner (Banedanmark)) kind of looked a bit stupid, since the whole point of CBTC was to eliminate signal failures entirely (in fact, if you're being pedantic, since CBTC has _no_ signals, there technically cannot be any signal failures), and had promised as much.But - then again - travellers really just wanted to know what the next train was, but I still think train operators are doing themselves a disservice by being oblique about the actual problem. Particularly when a problem lasts for several days, "technical problems" just makes people think their engineers are incompetent, when in reality they have no idea about the severity of the problem (because it is not communicated).I may of course be biased here, since I have a high interest in how trains operate, but friends of mine - whose interest is far lessen compared to mine - are also frustrated by these opaque messages; and I think the reason is a strong sense of lack of control - since (assuming one made it to the station on time) up until this point, the passenger have done everything right, and yet the system failed, and now they are not privy as to why.
  • harddrivereque
    Deutsche Bahn has gone from not perfect to straight up disastrous and antisocial in the past years. They use scamming approaches more misleading than airline's and in cases straight up lie. It's rightfully headed for insolvency despite billions of wasteful and wrongful state funding. I hope that company goes under as soon as possible. Any other solution to the railway system management is better than DB. DB is not going to make it
  • 101008
    I know the author mentioned this, but I just got nervous imagining this as a tourist who doesn't speak German at all. This shouldn't be like this. Why they don't help at all?It's also funny considering how here in South America we look at Germany trains (and Switzerland trains) as always on time, and the best train system, etc. But I am sure if this happens here it would be on the cover of newspapers.
  • eviks
    > Apparently we were not registered at Troisdorf station, so we are on the wrong tracks. We cannot stop.”And of course there is some huge fine or even potentially jail time if you moo in protest and pull that nice red lever to avoid the Christmas present of this bureaucratic idiocy (after all, you have legs that are capable of crossing train tracks and eyes to do that safely)?
  • sajithdilshan
    Unfortunately nowadays traveling with DB has become a game of Russian roulette. If you get lucky the train arrives at the destination ahead of time and if you're unlucky most probably a delay of 4+ hours and missing your connecting train.The main reason for this is lack of competition for DB in Germany. I used to date a guy who works at infra department in DB and based on what he told me, I couldn't believe how inefficient and massively complicated DB is. They have internal departments which acts as separate entities to mimic competition and each department has to place bids among each other to get contracts (more bureaucracy) but then they have an IT department and no matter how cheap or good outside IT providers are they must get the service from internal IT department (so much for competition).At this point DB needs a complete overhaul and let go of so much dead weight to make it working again and unfortunately German politicians are just throwing more money at every problem hoping they would magically solve themselves rather than fixing the actual structural problems.
  • Taek
    Oh man, DB has one of the worst experiences in my well traveled history.If you don't buy a seat, you don't get a seat. I was taking the 4am train 8 hours from Brussels to Berlin, and I bought seats for both legs of the trip. To sleep, of course.The first leg of the trip was delayed, so they gave me a free ticket on the next train, 40 minutes later, but with no seat.So, exhausted as all hell and wanting nothing more than a little nap, I was forced to stand in one of the hallways between the carriages, unable to rest much even vertically because people had to push past me to get to the bathroom.Absolutely horrid experience.
  • kioleanu
    As I live around the area where this happened and I am well aware of how DB is on this route, this story sounds extremely sketchy - why would the train change lines to the other side of the Rhine and not stop at any of the 17 (!!!) stops along the way to Neuwied? Especially with people in it?The problem was a broken relay, no trains were able to run for a few hours through Bonn. The official statement said that the trains have stopped and were replaced by buses.
  • kwanbix
    I lived in Berlin for 10 years. In my experience, people complain too much about German public transport. But comming from a south american country with reasonably good public transport, I found German's one very good.The only thing I can agree is the "speaking only in german as if it was the lingua franca of the world". Germany is part of the EU. The EU has 24 langueages. You should at least speak in English. And no, my mother language is not english but spanish.
  • stockresearcher
    I used DB quite a few times last month and all of the delays and problems were listed on the trip planner website (in German and in English) despite there being no notifications at the departure station and the train driver speaking in German only when communicating.We had a trip planned in which we needed a specific train. The website said “there has been an incident on the tracks. There will be a delay of 20-50 minutes waiting for a platform. Not all connections will be made,” and that is exactly what happened. This worked for our time window so we took the train. But there were a lot of confused and upset passengers who had absolutely no idea what was going on.I’m sure DB has many problems, but one of them appears to be communication that surely isn’t too difficult to fix.
  • csmpltn
    Are we green enough yet? Would’ve been nice to take the car instead of this, eh?
  • filmor
    The RE5 is operated by National Express. You have not been kidnapped by Deutsche Bahn.The connection in question is probably https://bahn.expert/details/RE28521/j/20251224-a0049123-9494....According to this page, it actually did stop at Troisdorf (though, that doesn't have to be correct). I don't see why they should have been able to stop at Neuwied but not any of the stations in between. Most of them are possibly too small, as the RE5 is quite long for a regional train, about 200m. The usual "RE" on this track, the RE8, is only about 110m max. Bonn-Beuel should have worked, though.
  • CurtMonash
    My first thought on seeing the headline was: Charlie on the M. T. A.https://www.youtube.com/watch?v=BdymgQmdK_A
  • huhkerrf
    DB is continually the worst train experience I have in Europe. I have never been on a train in Germany that's on time or that stops at the right station. Several times I've had to find someone young (and who speaks English) and say, "I'm just going to follow you to the next train."I've been told that the UK is worse, but I don't have much experience with it outside of Eurostar.
  • pjmlp
    Unfortunately travelling in Germany by train has become a mess, hence why so many reach out for car or inland flights.Delays are to be expected, trains cancelled without reasoning, train stations skipped in similar ways as described on the article, and if using connections, better plan for at least 30m interval, while taking into account a plan B for every connection that might be missed.
  • xxmarkuski
    When you have a simple journey and no interruptions DB in long distance is pretty good, not excellent but solid. But with more complicated things traveling with DB is not well thought out and they don't see what could be possible. Changing a platform should show you in-station navigation door to door. DB navigator should not show you impossible journeys, it presents you with train switches where the second train already left once you arrive or displays the stop is canceled entirely. DB Navigator and bahn.de have a monopoly over german train routing and ticketing, but are not subject to anti-trust regulation enough or run by the government directly (dataquality issues, etc). DB is very much against grassroots movements trying to improve customer experience and quality, like community built ticket stores or wallet and calendar integration. I also think the ministry of transportation and politicians are at fault for not getting DB to step up their game. Trying to privatize DB, rigid regulations for how DB has to run and not enough attention to rail as a whole for example. I would consider the "ampel" (21-24) to be one of the better ones. After some reforms, the government is still not in a position to control the monopolist enough.
  • rcbdev
    I never understood why the Germans cannot get their shit together on commercial train travel. Austria manages to coordinate a wonderful federal train system across nine federal states without issues via the ÖBB, the Swiss also seem to have it down.
  • tipsysquid
    The most maddening part about this experience is the helplessness. Its inconvenient, sure. Ive been late because of traffic, etc. Being carried along well beyond my will without a breakglass: Fine, I'll just walk! option makes my skin crawl.Events like this seem to only be explained by accountability sink[0]. Naming it gives me some brief sense of sanity.I appreciate that there is a safety concern; where's the humanity in large systems, especially as we trend towards more automation?[0] https://aworkinglibrary.com/writing/accountability-sinks
  • grishka
    As a Russian, this is such a bonkers idea to me. I only took a Deutsche Bahn train once so far. It got delayed 20 minutes. When I complained about it on social media, I was told something like "what do you mean, it arrived and took you where you wanted to go".Russian trains only get delayed if there's something seriously wrong. Like an accident or an act of sabotage because of the war. A month or so ago, a Sapsan train from St Petersburg to Moscow broke down en route. People had to wait for hours to get out. It made big news. As far as I can tell, this is a weekly occurrence in Germany.
  • djoldman
    > I was trying to travel 35 kilometers. I was now 63 kilometers from my grandmother’s house. Further away than when I started.Oh boy. There's something deeply human about the frustrations of state institutions and bureaucracy.From the linked article:> How are train cancellations and delays compensated when traveling with the Deutschland-Ticket?> In the event of a delay of at least 60 minutes at the destination station due to a delay or train cancellation in local transport, you will receive €1.50 compensation per case.> Amounts under €4 will not be paid out due to a legal de minimis threshold. However, you can accumulate multiple late payment claims.https://www.bahn.de/faq/deutschlandticket-verspaetung-erstat...
  • accountofthaha
    I am never taking the train in Germany or through Germany again (or through Belgium, for that matter). The experience is consistently bad. NS, DB, and NMBS all perform poorly. Train travel itself has become unreliable and frustrating. Ever since I got my car, the difference in freedom is obvious.I do support having basic public transport and solid bike infrastructure for young people, but once you’re 25 or older, there’s little justification for relying on such low-quality public transport.I’ll be going to Prague next year, and I’m fully willing to drive for hours rather than sit on a train that keeps getting delayed, is unpleasant to be on, and costs far too much.
  • hackandthink
    There are also pleasant experiences when traveling by train, but rarely in Germany.The Swiss railways are excellent and friendly. In Milan, I was unable to catch the reserved train to Zurich, but the conductors on the Swiss train that was just departing even accepted my ticket for the Italian railway.
  • bitcurious
    My most recent Deutsche Bahn train was announced as being 3 hours late. I watched a few passengers leave the station to grab coffee nearby. The train arrived 10 minutes later, and left 5 minutes after that. The whole system seems broken.
  • anon
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  • doommius
    To some extend I'd like rail operators being forced to follow the same rules as airlines in terms of compensation for delays. As the only thing that seems to work in cases like this is financial motivation.
  • sersi
    When I was a child in France people were quick to say that trains ran on time in Germany... Well, in my experience there is no developed country with a worse train company than DB. Even Amtrack is still slightly better. In France people complain about the SNCF (especially strikes) but at least outside of strikes the TGV are mostly on time.
  • tedggh
    I rode DB many times, all over Germany and from Düsseldorf to Cologne weekly for months. Luckily, never had an issue. By far my worst experience has been Trenitalia. I lost a couple of connections during the same vacation because the train was late and in both opportunities no one could tell me what to do, let alone give me a refund. In one trip the teller while exhaling cigarette smoke on my face shrugged then suggested I took a bus from Campiglia to Piombino, which ended up been one of the scariest rides of my life (I have crossed the Andes in South America by speeding buses racing each other with 200 ft exposed cliff drops on the side, so I’m not strange to scary rides)
  • Freak_NL
    At some point your Regio Express turned into an Intercity. Free upgrade!
  • drunx
    I lived 15 years in The Netherlands and 3 years ago moved to Germany.Back in NL I used to complain about trains being late...Boy oh boy was I not ready for Germany and Deutsche Bahn. I heard stories, but it was so absurd at times that I treated them as comical acts.Then I traveled long distance on DB...- trains being late by 15-40 minutes is NORMAL. It's included. At this point I feel like it's even planned. - the "thrown out in the middle of nowhere" happens! Ruthlessly. Operationally. With zero empathy or guidance. One minute you traveled inside the train approaching your destination another minute you are on a station in some village, knowing nothing about "why?" And "what is next?"I still take trains - but I do not plan any appointments on arrival. As arrival is theoretical and not guaranteed. I just take a gamble and sink hours into the journey. Read books. Watch movies.P.s. I am surprised that DB is not held more accountable for the absolutely shit service they provide.
  • WA
    Deutsche Bahn is a joke among Germans by now. It is THAT bad. It's utterly unreliable. We pretend everything is fine, that we have some functioning infrastructure, but it just pretends.They have some policy that they need to give you a reason for a delay and they'd happily announce something like "we're late because of another train in front of us" and the irony is, of course, the train in front of us is probably late, too, and you never get to know the real reason. No, strike that. The real reason is because the entire system is completely messed up. Train time tables are fantasy by now.> In DB’s official statistics, a train counts as “on time” if it’s less than six minutes late.1 Cancelled trains are not counted at all.2 If a train doesn’t exist, it cannot be late.This is true and it is ridiculous.
  • baobun
    I'm not sure if I should be impressed or concerned that none of the passengers pulled the emergency stop.
  • Farbklex
    I travel to Cologne about 5 times a year. 2h ride, usually 25 minutes late in each direction. Just go to the board bistro right away, order some food (if available), grab a beer or coffee and don't look at the time.
  • peterspath
    We in the Netherlands often complain about the NS (Dutch Railways)... but it had a 93.9% on time rate. That is quite good.But ooof, the few times I had to cross the border to Germany by train were hell.I appreciated the NS from that moment on more...
  • f6v
    There're certain kinds of rewards to encourage traveling by rail in Europe. For example, a training course I attended refunded part of your travel expenses if you took a long-distance train. And there're people who believe in not flying for the sake of the planet.But at this point, I'm convinced you should avoid any train in and around Germany. This includes Denmark as well. Just take a plane, but don't have a layover in Germany. The same could probably be said about France. My first train from Paris to Nancy stopped for about 2hrs in the middle of nowhere. As the machinist said: "The train is tired."Other countries like Italy or Spain seem to actually have well-functioning rail though.
  • dz0ny
    This is the place where AI needs to take over, no more excuses!For example in country 400k€ was spend on executives (200 hundred people) Christmas dinner for publicly owned company.While the scheduling and company management is similar issues as DB. I think we ned a new word for this kind of clusterfuck!! They are "rulesfull", rules that hinder the system and make the user scream in pain and agony.
  • jrjeksjd8d
    As a North American it's fun to read a story about trains "being bad". The light rail in my city routinely just breaks in the winter. Everybody is afraid to use it and drives instead. A 20-60 minute delay would be unexceptional, and it wouldn't even take you close to where you're actually going.
  • codesections
    > At some point you stop being a passenger and start being cargo.It’s much worse than that – FedEx would never treat cargo like that. If they took cargo further away from its destination than it started and then left it there for the customer to sort out, that would break so many SLAs …
  • Zufriedenheit
    DB is well known to be used as a "golden parachute" by german politicians. When they loose popularity in politics they escape by giving themselves a high payed position at state owned DB company. Problem is they have no knowledge in managing a railroad.
  • giorgioz
    On the other end Germany has a great used-cars markets. So if you feel the train service is consuming too much of your time that you can allocate better, evaluate if buying a used car is an improvement.
  • fkdk
    historically german railway had a track record of treating people like cattle, but one would expect that not even institutional culture changes would take that long
  • giorgioz
    Your 2025 Train Delay Wrapped https://chuuchuu.com/2025wrapped
  • bytesandbits
    The issue there is the comp. 1.5 euro doesn't make sense. should be O(50). If the compensation (which for DB is a fine in a way) is not high, DB has no incentives to do better.
  • lloydatkinson
    Sounds like an average day on UK trains, particularly Northern Rail.
  • konradha
    I do hope that sufficient humiliation will suffice for DB leadership to enact harsh measures. German precision and punctuality are still there in its people. It's not lost yet.
  • torcete
    I guess a brave soul would have pulled the alarm at Troisdorf.
  • CamelCaseName
    Reading the article and the comments here fill me with despair.There is no future for Europe on the world stage with this kind of thinking. No wonder all the best companies are built in the US.
  • moepstar
    If you haven’t seen the datamining DB talk by David Kriesel, you absolutely positively should!https://m.youtube.com/watch?v=0rb9CfOvojk
  • adwelly
    It is a remarkable change in attitude. Back in the day DB was one of the best train services in Europe. It had British Rail of the same era on the ropes.
  • tdiff
    It just destroys the "eco" image of deutsche railways.Well, I'm all pro public transport, but please make it work first.
  • nephihaha
    DB is a lot better run than British trains... My God. Twenty minutes late is normal in the UK.
  • globular-toast
    I have my own DB story. About 15 years ago I was supposed to take an overnight sleeper train from Copenhagen to Cologne. We had beds booked. It's about 22:00 and we're on the platform ready for bed.The train arrived on time, we checked our tickets to see which coach we were on and walked down the train looking for it. We get to the end of the train, odd, we must have missed our carriage so we turn around for another pass. Then we start to notice other confused expressions.We eventually figured out the problem: they had accidentally left the sleeper coaches in Hamburg, a full 180 miles away as the crow flies, or almost half our entire journey.After waiting on the platform for about an hour, busses arrived to take us to Hamburg. We're now quite tired and our bed on a train is now a seat on a bus.We finally get to Hamburg at about 3:00 the next day, walk to our beds and we're ready to collapse. Surely they're not going to come and inspect our tickets at this time?They came and inspected our tickets at around 3:30. Two and a half hours later we were in Cologne. Yay.
  • PunchyHamster
    And here I was annoyed that the train going half the route (as in schedule, not coz of any accident) is named the same so I got on too early one by accident and had to walk a stop away.
  • apexalpha
    I once took the train from Berlin to Netherlands.Just after Hannover but before Dusseldorf and such the train stopped: fire next to the tracks. Honestly, not DB fault this time.Luckily DB trains have a restaurant/cafe in them. I went to get some food but the man behind the counter told me it was closed.I asked him how since he was the seller, he stood there, there was power and internet. What's the problem?Well, he said. And I shit you not: my shift is up. I have worked 8 hours. I am done.And he was serious. Never mind that he was stuck on the train, just like us. Never mind that the replacement obviously wasn't there yet since they were stuck waiting on the next platform.Nope. He works 8 hours. 8 hours done. He done. A thousand thirsty and hungry (and annoyed) on his train. He has food, drinks and time. But he just didn't give a shit.He just stood there, for 2 hours, waiting to get off.To Dutch people German civil servants are like NPCs following a very narrow script. It's baffling.
  • throw310822
    There is some dark joke to be made about being locked inside a German train, kept against your will and running towards who-knows-where.
  • drnick1
    And this is precisely why I don't use public transit when traveling on vacation and rent cars instead. I also don't fly unless the drive is longer than 7 to 8 hours. Driving in Germany is also reasonably fun.
  • Bewelge
    To all non-Germans who might get scared by this blogpost:While there's valid issues to complain about, this blogpost is really hyperbole. And frankly, to someone who has lived in the area, it reads purposefully disingenuous.Just enter the places he mentions on Google Maps. Everything in NRW is so close together that to travel between cities you can often choose between international trains, regional trains or even just public transport.The connection he needed, is serviced several times per hour by several different train lines.Why did he stay on that specific train when he heard his stop would be skipped? The only reason I can think of is to write this blogpost. Since he's local to the area he should have known better.Also it's worth noting that driving that same route by car, at that time, just a couple of hours before everyone starts their Christmas dinner, might've taken even longer.I'm not trying to deny common issues with the DB but the author tried to travel through the densest urban area in the whole of Europe during the busiest 2-hour window of the whole year. AND he made a bad judgement call. To leave the transportation hub, staying on a long distance train which was already being re-routed.Funnily enough, the fact that every "Kuhdorf" needs to be connected by train is one of the difficulties the DB faces for which there is no easy solution. And if a long-distance train needs to decide between dropping some stops which can also be reached by short-distance trains or delaying the whole train, I think that dropping those short-distance stops is absolutely the correct choice.
  • skrebbel
    As a Dutchman, I’ve come to love German trains. The joy of a first class ICE seat to with table service as the empty middle of Germany swooshes by at 250km/h is hard to describe. Those trains are very good. Super comfortable, super fast, and did anyone say “restaurant car”? Seriously, the little bottle holes in the tray in front of you seems perfectly designed to fit a .5L glass of Erdinger and I don’t believe it’s a coincidence. Freshly tapped Erdinger! On a train! I generally travel for the destination, but in Germany, I travel for the travel.So as a fanboy, I am saddened by how bad DB has become. Once you’re on the train, and it actually goes, and it goes all the way to the destination, it’s still fantastic. All of the above generally still holds. But the many hours I’ve spent in the dark in cold windy places like Duisburg Hbf gleis fünf are uncountable, and it really does discount from the experience. I don’t remember the German trains being this late, this often, a ~decade ago. I really hope DB will get its shit together because there’s a lot worth saving.
  • junon
    Meh. I have lived here for 7 years, and get a bit tired of these sorts of complaints about DB coming from the US. Germans have exceedingly little, if any, patience for anything going wrong. DB is always painted as this evil, completely broken system when in fact it's been a joy compared to e.g. San Francisco.I've only encountered flexibility and slight discomfort in a few cases where something has happened. I'm not entirely sure what Germans expect DB to do. A car had an interconnecting door problem and had to remove that car from the train. Everyone had to filter in to other cars to compensate for the lack of seating. Should they instead cancel those tickets? Or make them stand? It was a full train, and no answer is the correct one for everyone involved. I ended up giving my seat to an elderly gentleman and sat between cars on the ground. Mild discomfort but literally nobody was to blame for this. I suppose I could have gotten the next train but I didn't want to wait - that's also not DB's problem to fix.Another time, my train was delayed for several hours. Of course I was quite annoyed but found out the reason was that someone had offed themselves in front of one of the trains before it, bringing the line to a standstill while it was dealt with.Most of the whining I've heard about DB boils down to inconvenience in situations nobody could have predicted nor helped, and this almost insatiable attitude by some Germans that any inconvenience is an offense to Germany seems always to be directed at an otherwise highly reliable and robust trnasporation system whilst having zero other frame of reference. Seriously, come to the US or, from what I've heard, the UK. Then tell me Germany's is awful with a straight face.This article reads exactly like that. You weren't kidnapped. You were rerouted. Don't dilute words like that, it just undermines your point.
  • snr243
    Tbh this is just another average trip using DB. I was on a RB from Munich to Kochel and the driver decided to stop in the middle of a field for reasons best known to them, the other time I took an ICE from Stuttgart we were marooned at Augsburg.
  • shevy-java
    "I had been kidnapped at a loss."German bureaucracy. They should just learn from the Swiss. Because the Swiss actually understand how to be effective in bureaucracy.
  • petre
    If this had happened in Eastern Europe, someone would have probably pulled the emergency brake and ran off.
  • nrhrjrjrjtntbt
    I am suprised Germany has bad trains. I have only used U Bahn long time ago which was OK iirc.
  • CaptainZapp
  • postit
    “I don’t know how to say that in English, but this train does not exist”
  • cynicalsecurity
    Too much drama.
  • locallost
    I don't know what to make of this. Of course everyone has a right to be pissed off for losing time because of someone else's mistake, but at the same time the language is... I mean if you feel kidnapped because your train connection didn't work out I am not sure how you'd feel if you were really kidnapped. Was my family kidnapped when they were sitting for two hours in the airplane before takeoff because of xyz? No, it was just an unfortunate turn of events that happen from time to time when you fly.German railways could be better, but at the same time it's nowhere near the level of complaining the average person makes, as in this article. I think it says more about the author than the company. "It's twenty minutes late, I consider this early". Despite the problems that exist, I wouldn't say I ever had the feeling of being relieved the train is only 20 minutes late. Especially not with local trains.
  • hexbin010
    Deutsche Bahn seems very similar to most of the railway in England. Customer service is non-existent; delays are highly normalised.The UK government hates how expensive it is to operate, so they are reducing subsidies and massively prioritising the most profitable routes and raising prices.Staff got nice condition/pay bumps during COVID and all have the attitude that they are doing us a favour. I don't mean that lightly or that I've had one bad experience with a member of staff on a bad day. They are work-shy, offensive, rude, lacking training and plain bad tempered.I'm very pro car now these days, which is exactly what the Government wants.
  • on_the_train
    DB is a typical German moloch. Insane wages, a culture of anti performance. And being eaten alive by consultants. I know someone working there. It's a tragedy how they change once good people
  • croes
    That’s what you get when you stop seeing train service as a service and try to make into a business.They stopped caring about their main customers and tried to compete with planes.On top of that everything traffic related seems to be reserved for the least competent politicians.
  • Atlas667
    Watch the neoliberals feed off of rigid bureaucratic incompetence to pander for privatization and create for-profit bureaucratic incompetence. All with massive subsidies that citizens will pay through taxes or cutting of public services elsewhere.Gotta love the "free" market and "democracy".
  • max_aucube
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  • YouAreWRONGtoo
    [dead]
  • raverbashing
    I wonder if people think they will be taken seriously with so much hyperbole and drama> Only then I notice: the driver has been speaking German only.Oh wow a German conductor in a German train speaking German oh how awkward...No you were not "kidnapped" your train just stopped at a different station.> “That’s a different federal state.”Yes and if you go to many cities in Europe and the US you can walk from one country to another. Oh wow shocking I know /sOf course this is Deutsche Bahn at its best (in getting hand and feet mixed up) and that compensation is ridiculous. It should at least get your ticket back to the place you intended to go.Neuwied to Troisdorf is 1h by car or train (in a good day of course)
  • j1elo
    This story, countless other stories. The fellow comments here. But then Europe wants us to drop our cars and rely more in public transport? Laughable.
  • abigail95
    I don't tolerate this kind of thing. If you find yourself in a similar situation and want out - call emergency services, say chest pain, out of breath, and where you are.You may find the train has now "registered" itself at the next station.It will reveal driver to be using intentionally tricky language. "Cannot stop"It's not that the train can't stop, trains can obviously stop wherever and whenever they want. It's not that the doors cannot open - train doors can be opened by the driver or by passengers, trains have emergency egress requirements.The problem is that nobody actually wanted to get off that train. They wanted to complain about it. Comparing it to a kidnapping is offensive and absurd. That's now how people act when kidnapped.
  • hshdhdhj4444
    The DB service described is terrible, but the author’s language is really hard to get around.The constant comparison to cows, for example, suggesting it’s ok and normal to mistreat non humans, instead of making the far more obvious connection that if a human who is understanding exactly what is happening goes through so much suffering with a slight change of schedule, the fear and suffering cows and other animals who are constantly being transported in far worse conditions with no idea what is happening may be going through.The comparison to kidnapping is also really bad. I’ve taken a plane that had been diverted to the wrong, unfriendly, country and then been unable to leave a tiny terminal, with no to limited access to food, water and restroom facilities for hours, and the idea that we were being kidnapped never crossed my mind, although actual kidnapping by the state we were in was a remote but real possibility.