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  klez
  Some 10 years ago I was a Mozilla volunteer. I mainly worked on MDN, to the point of becoming a so-called "topic driver" for the glossary. Some of the work I did landed in the citations of a couple of papers about web technology. They flew me a whole week to Vancouver for an event where employees and volunteers worked together in the same room and they even made me (and the other volunteers ) attend a sort-of-corporate meeting where they sort-of fought about something (can't even remember what it was).I'm telling you this to highlight that volunteers where a huge part of Mozilla.But on the last day they announced that they were moving the day-to-day conversations from IRC (an open protocol) to Yahoo Messenger (a closed protocol). I felt sort of betrayed in that moment: the company that was all about openness and to which I dedicated countless hours doing unpaid work for and even more years evangelizing for was imposing its volunteers and employees used a proprietary app to coordinate. That didn't sit well with me. At all. I basically lost interest.This was in 2015. Last I heard MDN introduced ads (I wouldn't know, uBlock is pretty effective) and is not showing contributors to a page on the page itself anymore.So yeah, the part of OP saying how Mozilla managed to piss volunteers resonated pretty hard with me.
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  magpi3
  Pournelle's Iron Law of Bureaucracy absolutely applies here:https://www.jerrypournelle.com/reports/jerryp/iron.html"Pournelle's Iron Law of Bureaucracy states that in any bureaucratic organization there will be two kinds of people:First, there will be those who are devoted to the goals of the organization. Examples are dedicated classroom teachers in an educational bureaucracy, many of the engineers, launch technicians, and scientists at NASA, even some agricultural scientists and advisors in the former Soviet Union collective farming administration.Secondly, there will be those dedicated to the organization itself. Examples are many of the administrators in the education system, many professors of education, many teachers' union officials, much of the NASA headquarters staff, etc.The Iron Law states that, in every case, the second group will gain and keep control of the organization. It will write the rules and control promotions within the organization."
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  red_admiral
  Respect. This is what Firefox could have been.In the real world, in the same line as the article suggests, there was a brief time when the "puts you back in control" browser needed you to change the following about:config settings to disable the force-pushed ai:browser.ml.enable, browser.ml.chat.enabled, browser.ml.chat.sidebar, browser.ml.chat.menu, browser.ml.chat.page, extensions.ml.enabled, browser.ml.linkPreview.enabled, browser.ml.pageAssist.enabled, browser.ml.smartAssist.enabled, browser.tabs.groups.smart.enabled, browser.tabs.groups.smart.userEnabled, pdfjs.enableAltTextModelDownload, pdfjs.enableGuessAltTextA bit of community feedback later, and we've got one big "off" button, and me wondering which footgun the executives will shoot themselves with next.
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  matsemann
  Interesting to read, but ultimately it's very easy to blame "leaders" for everything and I'm not sure it has much merit. It's popular to pile on them and their decisions. But I don't think it's as obvious as people (often here on HN) make it out to be. If Mozilla didn't try out these avenues deemed wrong, if Mozilla spent all money on the browser only, if Mozilla made the best browser ever, would that really make a difference? Would more people use it, would they be a healthier organization now? Mozilla is surviving on the mercy of Google money, it's not a viable strategy.Firefox usage has been declining for a decade. Doing nothing, or just doing the exact same as before, is popular with its fans (including me). But wouldn't it perhaps just have lead to an even more rapid decline?
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  deanc
  I really wish Mozilla would focus relentlessly on a privacy-first, performant browser across major platforms. Nothing else. I don’t want extensions (attack vector), vpns, fancy bookmarking services that are deprecated later on etc. I want to browse the web safely and privately and preserve battery life - nothing more.
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  nubinetwork
  > I'm not kidding when I said that Firefox is a niche browser. Folk have to actively look to use it.There was once a time where IE was only ever used to download Firefox... Mozilla squandered that.
• ssssksk
  Mozilla continues to exist because Google funds them, and Google funds them so they can claim that their Chrome browser isn't a monopoly.That's why Firefox continues to be a niche browser. Its actual goal, never outright stated by Mozilla leadership, is to occupy just enough market share to prop up their behemoth benefactor.
• drewfax
  Some things Mozilla could have done correctly: - Kept Rust and sold best-in-class tooling like IDEs to enterprises. - Polished Firefox OS and distributed apps in their store for a 1% commission. - Kept Servo and made the most secure and fast browser that no one else had made. - Partnered with OEMs to offer Firefox as the default browser. Yet the best they could do was pay their CEO for nothing.
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  lawgimenez
  I think Mozilla started getting nuts the day they ventured with Firefox OS. To this day, I am still kind of confused with that move.
• dash2
  "We shouldn't try to be like the big browsers because that's not what our Community wants."This is just a path to irrelevance. Firefox had the ambition to be the default browser, what Chrome is now! It's a shame if they're going to spiral off into their niche.
• ricardobeat
  De-prioritizing Servo is something I will never understand. Aside from making Firefox attractive again, desktop software has migrated almost entirely to web-based stacks. They could have owned the foundation layer of almost every hardware device if they managed to make Servo faster and slimmer than the options we currently have. What a blunder.
• kubafu
  First of all thanks for posting what's on your mind and everything you did at Mozilla. Sorry to hear you are burnt out, hope you get better with time.I've been a loyal Firefox user since forever - reading, writing, web dev I do is always in Firefox. It's a first app I always install. I'm grateful Firefox exists, and the world (at least mine) would be much worse if it wasn't around.I don't like Mozilla is taking money from Google - I'd prefer if it was all community driven, to the point of a community owned co-operative, but I'm probably delusional.Yet, I'm hopeful for the future.
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  eps
  Who is this person?
• docsptl
  another thing is that the weirdos who were using firefox didn't switch to chrome either, mainly just to other firefox forks or brave, vivaldi.. casual users just use whatever but use firefox less and less
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  GreenSalem
  Rust was an own goal foot gun.Interesting language with a passionate community / cult, but the value to Mozilla was vanishingly close to zero.
• user3939382
  If Mozilla believed in the values it espoused, Librewolf wouldn’t exist. It would just be called Firefox.One of the first betrayals was putting ads in their new tab page, the forced AI comes as a Mozilla tradition now of user respect as marketing only.At the same time it simply may not be a viable business. Firefox was popular originally because Chrome didn’t exist and Internet Explorer especially 6 back was awful.The browser is now an OS on top of an OS, it requires massive resources to maintain. So Mozilla has a cursed mission now and related or unrelated in any case they’re full of it and have lost my respect. Open source and user respect still means something to me even if it doesn’t to Mozilla.
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  shevy-java
  > We're a niche browser that is lucky enough to get well funded.Now - we really need a viable alternative to the Evil Google Empire. For a while I had hope that ladybird would be that competitor, but that died after I was banned from github, as well as Kling making some really strange decisions in the last year or so, with weird explanations; most recent one the "we don't need external contributors so we close that down" (in part also due to the rise of AI slop spam, which is indeed annoying, but Kling is a strange guy really). I gave up on Mozilla many years ago already, though. The key insight I had was when one mozilla dev explaind that all linux guys use systemd + pulseaudio. So, using youtube (which annoys me because the evil Google empire controls it as well), I had no audio on firefox. Chrome on the other hand played fine (I only used alsa). So, the same machine, almost the same software stack (excluding pulseaudio; I did use system back then though), means that one browser plays audio fine, the other does not. Now, I could recompile firefox and enable non-pulseaudio audio ... but look at this:https://www.linuxfromscratch.org/blfs/view/svn/xsoft/firefox...mozconfig? In 2026? Seriously?There is allegedly a python-only alternative. I tried it. It did not compile.This is not the only issue I had. Many more problems existed with Mozilla and I also think that becoming addicted to Google money killed Mozilla. It is a dying shadow and has been for a long time. Yes, we need alternatives, but Mozilla failed us many years ago already.I don't have a real solution against the evil Google empire. It's not even only Google; many companies are part of the evilness. I am almost beginning to sound like Richard Stallman, though I don't feed off of my feet - but the main point here is more to have real alternatives. Firefox is useable, no doubt, but it's not going to change the control Google has over the world wide web. We need something much more fundamental - control by the people. Everyone sees what Google and co are doing. Something has to change fundamentally, to stop Google parasitizing on the rest of the world. But for this you also need to have software alternatives that work.The only thing I can come up with is to make all components of the browser/www stack as modular as possible and to also come up with alternatives. W3C also betrayed us when they demanded DRM into everything. I don't want that. Next in line will be mandatory age sniffing. This is currently ongoing. It will be extended. Systemd already added support for it; Poettering tried to do damage control but clearly failed: and reddit censoring like crazy - https://old.reddit.com/r/privacy/comments/1rzykul/the_system... as is typical.
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  mschuster91
  > Another delusion comes about because of self-reinforcement. Say you're going to release some, controversial feature. Maybe it's browser based DRM, maybe it's AI, maybe it's Push Notifications. Listening to your users can be a bit challenging[2], because while some might tell you, most probably won't. They'll just leave. That means that your source of information will be the people that stick around, so you wind up getting artificially high approval rates for things.This is a bit ironic, because... there's a bunch of low hanging fruit that are lacking and that keeps driving the nerds off of Firefox. Take Meshcore/Meshtastic or, frankly, the entire ESP32 world for example - in the Chromium ecosystem, you can use WebUSB and WebSerial to flash and communicate with these things from the browser. It does not get more convenient. Meanwhile, WebUSB still isn't supported in Firefox at all and only two weeks ago Firefox at least gained WebSerial [1].[1] https://www.heise.de/news/Firefox-151-Endlich-Web-Serial-fue...
• ilovegp
  [flagged]
• hxinbos
  [flagged]
• z0ltan
  [dead]
• Lapsa
  [dead]
• adm4
  beautifully sad well put prose mentor encouraged
• krautburglar
  Literal who has left the company that provides Google's antitrust insurance policy. That Mozilla still manages to swing "non-profit" status as they do this is outrageous.I would like to see Mozilla's entire board leave Mozilla... in a PERP WALK.
• ReptileMan
  But at least they are not homophobic like Eich.
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  samiv
  Why can't people just leave? What compels them to write these lengthy self grandiosing posts "zomg I'm leaving company X".